How we look after your information

Cricket Arena CIC

Cricket Arena CIC is a community interest company registered in England and Wales, company number 14549024, at Steel City Stadium, Sheffield Olympic Legacy Park, Worksop Road, Sheffield S9 3TL. We decide how the information in this notice is used.

For anything about your information, send us a message and mention privacy.

What we collect and why

Players, parents and carers

Names, dates of birth, contact and emergency details, postcode, medical information and additional needs, attendance and payments. We use this to run safe sessions, keep you updated, run our leagues and register places on national programmes.

Photos and film

Taken at sessions and events, and used on our website, social media, posters and reports. We ask for consent, given by a parent or carer for under-18s, and never put a child's full name with their photo.

Minibus dashcam

Our minibus has a dashcam. Recordings are only kept if there is an incident, and are used for safety and insurance.

Feedback and surveys

Your answers, and your name only if you choose to give it. Questions about you, such as age group or ethnicity, are optional. We share results as overall figures and only quote you with your permission.

Coaches, staff and volunteers

Contact and emergency details, ID and DBS checks, qualifications, bank details and the sessions you work. We use this to recruit safely, pay you and meet safeguarding and insurance requirements.

Partners

Names, roles and work contact details of people at the organisations we work with, so we can plan and report on our work together.

This website

Your name, contact details and message when you use our contact form, so we can reply. Sites we link to, such as YouTube, WhatsApp and our kit partner's shop, have their own privacy notices.

Some details, such as emergency contacts, are needed before someone can take part. Sometimes we receive details from someone else, for example a parent naming an emergency contact or a school arranging a session.

Why we're allowed to use it

• Running our programmes, leagues and partnerships, and replying to messages: our legitimate interest in running safe, well-organised community sport.
• Medical information, photos and film, and optional questions about you: your consent, which you can withdraw at any time.
• Our team: our agreement with you and our legal duties, including safeguarding. DBS information is handled under the conditions in the Data Protection Act 2018.
• Financial records: the law requires us to keep them.
• Emergencies and safeguarding: where someone's safety is at risk, we may share information without consent.

Who we share it with

We never sell your information. We share it only when we need to:

• with our coaches and team, to run your session
• with the services we use to store and manage it, such as our email, website, payment and league scoring providers
• with national governing bodies, to register places on their programmes
• with the emergency services, police or children's social care, if someone's safety is at risk
• with our insurers, if there is a claim

Our partners and supporters see overall figures, not your details, unless you've agreed to share your story. Some of our service providers store information outside the UK, with safeguards recognised under UK law. We don't make automated decisions about you.

How long we keep it

We keep information for as long as we need it for the reason we collected it, or for as long as the law, our insurers or the organisations that support our programmes require. Safeguarding and accident records are kept for longer, as safeguarding guidance and insurance require. After that, we delete it or make it anonymous.

Your rights

You can ask to see the information we hold about you, and to have it corrected or deleted. You can also ask us to limit or stop using it, or to send it to you in a format you can reuse. Where we rely on your consent, you can withdraw it at any time. Parents and carers can ask on behalf of younger children.

To make a request, send us a message. Some rights have limits, for example we must keep safeguarding records.